Shipping policy
Shipping Policy
Order Processing
All products at WildflowerGoldShop are made to order. Once an order is placed, it is sent to production specifically for you.
Please allow approximately 2–5 business days for your order to be processed and produced before shipment. Processing times may be longer during holidays, peak seasons, or periods of high order volume.
Estimated Shipping Times
Once your order has been produced and shipped, delivery times vary depending on the destination, shipping carrier, and other factors outside our control.
Estimated delivery times will be provided when available. Please note that production time and shipping time are separate.
Delivery dates are estimates and are not guaranteed. Carrier delays, weather conditions, customs processing, holidays, and other circumstances may affect delivery times.
Tracking Information
When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has shipped. Please allow some time for the carrier to update the tracking status.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before placing your order.
If you notice an error in your shipping address, contact us as soon as possible at support@wildflowergoldshop.com. We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered production or has been shipped.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive an incorrect item, or you believe there is a shipping-related problem with your order, please contact us at support@wildflowergoldshop.com with your order number and, when applicable, clear photos of the item and packaging.
We will review the issue and, when the problem is confirmed to be caused by us or occurred during shipping, we will provide an appropriate resolution, which may include a replacement or refund at no additional cost to you.
International Shipping
International orders may be subject to customs processing, import duties, taxes, or other fees depending on the destination country. Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout.
Customs procedures may also cause additional delivery delays.
Multiple Packages
Because some products may be produced or fulfilled separately, items from the same order may occasionally arrive in separate packages and at different times.
Contact Us
If you have any questions about your shipment or order, please contact us at: